Frequently Asked Questions
Everything you need to know about shopping with Exclusive Motors.
What is the standard shipping timeframe?
We offer express global shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our specific garment dimensions for the perfect fit.
What is your return policy for high-end fashion?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all original Exclusive Motors tags attached.
Are your luxury items authentic?
Absolutely. Every piece in our collection is 100% authentic and sourced directly from designers or authorized distributors, arriving with a certificate of authenticity where applicable.
Can I modify or cancel my order after it is placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.